Case Studies

  • A curated collection of case studies highlighting my approach to design and problem-solving.

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NCIS — National Credit Intelligence System

Ethiopia's informal economy — made up of micro-enterprises, sole traders, and unregistered businesses — has historically been locked out of formal financial services. Without a standardized credit history, verification system, or risk scoring mechanism, banks cannot lend to them, insurance companies cannot serve them, and government programs cannot track them. At the same time, formal enterprises also lacked a unified, trusted digital certificate of creditworthiness. The challenge was to design a national-scale credit intelligence platform that evaluates and scores creditworthiness across enterprise, personal, and informal sector applicants; bridges the gap between the E-LMIS labor identity infrastructure and financial services; and generates verifiable official credit certificates recognized by banks and government.

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E-LMIS — Digital Court System

Ethiopia's Labor Relation Board handles labor disputes between workers, employers, and organizations — a process historically reliant on paper-based case files, manual scheduling, in-person hearings, and fragmented communication between courts, registrars, chairmen, judges, and plaintiffs. This created: slow case intake with paper forms and manual review; lack of transparency with plaintiffs having no visibility into case status; hearing coordination bottlenecks with scheduling and judge assignment done ad hoc; no audit trail for hearing minutes and decisions; and access barriers requiring physical presence at every stage. The challenge was to design a unified digital court platform that digitalizes the entire case lifecycle — from filing to final decision — while accommodating five distinct user roles with different permissions and workflows.

View Case Study

Frontline — Policy and Research B2B Platform

Businesses and decision-makers need reliable, data-driven market intelligence to grow strategically — but existing research platforms feel either too academic, too fragmented, or too expensive without clear value communication. The challenge was to design a professional, trustworthy, and commercially viable platform where companies can discover, purchase, and engage with market research reports, while also positioning Frontline as a premium consulting brand.

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Eco-Addis Mobile — Super App for Addis Ababa

Addis Ababa's rapidly growing urban population faces fragmented digital commerce experiences — separate apps for shopping, food delivery, and transportation. Vendors lack affordable digital storefronts, while consumers juggle multiple platforms with inconsistent UX. Eco-Addis was designed to solve this with a single, unified super-app ecosystem tailored specifically to Addis Ababa's urban lifestyle — supporting Ethiopian Birr (ETB), Amharic context, and local business categories.

View Case Study

Read21 — Teacher Certification Platform

The Science of Reading is a proven, research-backed methodology for teaching children to read — covering phonemic awareness, phonics, fluency, vocabulary, and comprehension. But most teachers have never been formally trained in it. Traditional in-person workshops are expensive, infrequent, and hard to scale. Read21 needed an online platform that could certify teachers in this methodology — offering a structured, self-paced learning experience that felt credible and professional, not like just another eLearning site. The core promise: learn to teach students to read in as little as 21 days, using only 30 minutes a day.

View Case Study

LayoverLife AI — Smart Layover Companion

Layovers are dead time — but they don't have to be. Whether it's a 45-minute sprint or a 6-hour wait, travelers in airports face the same cluster of small, annoying problems: where's the nearest decent coffee? How long is the TSA line? Can I order food before I even get there? The information exists, but it's scattered across airline apps, Google Maps, airport websites, and strangers. LayoverLife AI brings it all into one AI-powered chat interface — a single place where travelers can ask anything about their airport, get smart answers, and act on them instantly (directions, ordering, payments) without ever switching apps.

View Case Study

Melkam Guzo — Flight Booking App for Ethiopian Travelers

Ethiopian travelers — particularly those flying out of Addis Ababa Bole International Airport (ADD) — have no locally-built, Amharic-aware flight booking app. Global platforms like Skyscanner or Google Flights lack Ethiopian Birr pricing, Sheba Miles integration, or Amharic language support, creating friction for a fast-growing travelling class. Melkam Guzo (Amharic for 'Safe Journey') was designed to fill that gap: a flight discovery and booking app that feels built for Ethiopian travelers, not merely translated for them.

View Case Study

Mekina Equb Bot — Telegram Mini App for Digital Rotating Savings

Equb is a traditional Ethiopian rotating savings system where a group of people contribute a fixed amount each month, and one member wins the full pot per round via a draw. It's deeply trusted culturally — but entirely manual. Groups are managed through phone calls, WhatsApp threads, and in-person handshakes. There's no transparency on payments, no accountability on draws, and no central record of who's owed what. When someone misses a payment or disputes a draw result, the whole group suffers. Mekina Equb Bot set out to digitalize this system inside Telegram by being transparent, accessible, and trustworthy without requiring users to download anything new.

View Case Study

Bet Gebeya — Property Listing and Viewing Scheduler

Ethiopia's real estate market — particularly in Addis Ababa — operates largely through informal channels: word-of-mouth, physical billboards, and broker phone calls. Buyers and renters have no reliable, centralized platform to discover, evaluate, and schedule property viewings digitally. Agents lack a professional tool to showcase listings and manage client appointments. Bet Gebeya ('House Market' in Amharic) was designed to solve this by bringing property discovery, agent transparency, and viewing scheduling into a single, clean mobile experience — priced in ETB and built for the Ethiopian context.

View Case Study

Beyond (Soon)

© 2026 Nahom Girma. Designed & Hosted with 🦾 on

Case Studies

  • A curated collection of case studies highlighting my approach to design and problem-solving.

Request Demo

NCIS — National Credit Intelligence System

Ethiopia's informal economy — made up of micro-enterprises, sole traders, and unregistered businesses — has historically been locked out of formal financial services. Without a standardized credit history, verification system, or risk scoring mechanism, banks cannot lend to them, insurance companies cannot serve them, and government programs cannot track them. At the same time, formal enterprises also lacked a unified, trusted digital certificate of creditworthiness. The challenge was to design a national-scale credit intelligence platform that evaluates and scores creditworthiness across enterprise, personal, and informal sector applicants; bridges the gap between the E-LMIS labor identity infrastructure and financial services; and generates verifiable official credit certificates recognized by banks and government.

View Case Study

E-LMIS — Digital Court System

Ethiopia's Labor Relation Board handles labor disputes between workers, employers, and organizations — a process historically reliant on paper-based case files, manual scheduling, in-person hearings, and fragmented communication between courts, registrars, chairmen, judges, and plaintiffs. This created: slow case intake with paper forms and manual review; lack of transparency with plaintiffs having no visibility into case status; hearing coordination bottlenecks with scheduling and judge assignment done ad hoc; no audit trail for hearing minutes and decisions; and access barriers requiring physical presence at every stage. The challenge was to design a unified digital court platform that digitalizes the entire case lifecycle — from filing to final decision — while accommodating five distinct user roles with different permissions and workflows.

View Case Study

Frontline — Policy and Research B2B Platform

Businesses and decision-makers need reliable, data-driven market intelligence to grow strategically — but existing research platforms feel either too academic, too fragmented, or too expensive without clear value communication. The challenge was to design a professional, trustworthy, and commercially viable platform where companies can discover, purchase, and engage with market research reports, while also positioning Frontline as a premium consulting brand.

View Case Study

Eco-Addis Mobile — Super App for Addis Ababa

Addis Ababa's rapidly growing urban population faces fragmented digital commerce experiences — separate apps for shopping, food delivery, and transportation. Vendors lack affordable digital storefronts, while consumers juggle multiple platforms with inconsistent UX. Eco-Addis was designed to solve this with a single, unified super-app ecosystem tailored specifically to Addis Ababa's urban lifestyle — supporting Ethiopian Birr (ETB), Amharic context, and local business categories.

View Case Study

Read21 — Teacher Certification Platform

The Science of Reading is a proven, research-backed methodology for teaching children to read — covering phonemic awareness, phonics, fluency, vocabulary, and comprehension. But most teachers have never been formally trained in it. Traditional in-person workshops are expensive, infrequent, and hard to scale. Read21 needed an online platform that could certify teachers in this methodology — offering a structured, self-paced learning experience that felt credible and professional, not like just another eLearning site. The core promise: learn to teach students to read in as little as 21 days, using only 30 minutes a day.

View Case Study

LayoverLife AI — Smart Layover Companion

Layovers are dead time — but they don't have to be. Whether it's a 45-minute sprint or a 6-hour wait, travelers in airports face the same cluster of small, annoying problems: where's the nearest decent coffee? How long is the TSA line? Can I order food before I even get there? The information exists, but it's scattered across airline apps, Google Maps, airport websites, and strangers. LayoverLife AI brings it all into one AI-powered chat interface — a single place where travelers can ask anything about their airport, get smart answers, and act on them instantly (directions, ordering, payments) without ever switching apps.

View Case Study

Melkam Guzo — Flight Booking App for Ethiopian Travelers

Ethiopian travelers — particularly those flying out of Addis Ababa Bole International Airport (ADD) — have no locally-built, Amharic-aware flight booking app. Global platforms like Skyscanner or Google Flights lack Ethiopian Birr pricing, Sheba Miles integration, or Amharic language support, creating friction for a fast-growing travelling class. Melkam Guzo (Amharic for 'Safe Journey') was designed to fill that gap: a flight discovery and booking app that feels built for Ethiopian travelers, not merely translated for them.

View Case Study

Mekina Equb Bot — Telegram Mini App for Digital Rotating Savings

Equb is a traditional Ethiopian rotating savings system where a group of people contribute a fixed amount each month, and one member wins the full pot per round via a draw. It's deeply trusted culturally — but entirely manual. Groups are managed through phone calls, WhatsApp threads, and in-person handshakes. There's no transparency on payments, no accountability on draws, and no central record of who's owed what. When someone misses a payment or disputes a draw result, the whole group suffers. Mekina Equb Bot set out to digitalize this system inside Telegram by being transparent, accessible, and trustworthy without requiring users to download anything new.

View Case Study

Bet Gebeya — Property Listing and Viewing Scheduler

Ethiopia's real estate market — particularly in Addis Ababa — operates largely through informal channels: word-of-mouth, physical billboards, and broker phone calls. Buyers and renters have no reliable, centralized platform to discover, evaluate, and schedule property viewings digitally. Agents lack a professional tool to showcase listings and manage client appointments. Bet Gebeya ('House Market' in Amharic) was designed to solve this by bringing property discovery, agent transparency, and viewing scheduling into a single, clean mobile experience — priced in ETB and built for the Ethiopian context.

View Case Study

Beyond (Soon)

© 2026 Nahom Girma. Designed & Hosted with 🦾 on

Case Studies

  • A curated collection of case studies highlighting my approach to design and problem-solving.

Request Demo

NCIS — National Credit Intelligence System

Ethiopia's informal economy — made up of micro-enterprises, sole traders, and unregistered businesses — has historically been locked out of formal financial services. Without a standardized credit history, verification system, or risk scoring mechanism, banks cannot lend to them, insurance companies cannot serve them, and government programs cannot track them. At the same time, formal enterprises also lacked a unified, trusted digital certificate of creditworthiness. The challenge was to design a national-scale credit intelligence platform that evaluates and scores creditworthiness across enterprise, personal, and informal sector applicants; bridges the gap between the E-LMIS labor identity infrastructure and financial services; and generates verifiable official credit certificates recognized by banks and government.

View Case Study

E-LMIS — Digital Court System

Ethiopia's Labor Relation Board handles labor disputes between workers, employers, and organizations — a process historically reliant on paper-based case files, manual scheduling, in-person hearings, and fragmented communication between courts, registrars, chairmen, judges, and plaintiffs. This created: slow case intake with paper forms and manual review; lack of transparency with plaintiffs having no visibility into case status; hearing coordination bottlenecks with scheduling and judge assignment done ad hoc; no audit trail for hearing minutes and decisions; and access barriers requiring physical presence at every stage. The challenge was to design a unified digital court platform that digitalizes the entire case lifecycle — from filing to final decision — while accommodating five distinct user roles with different permissions and workflows.

View Case Study

Frontline — Policy and Research B2B Platform

Businesses and decision-makers need reliable, data-driven market intelligence to grow strategically — but existing research platforms feel either too academic, too fragmented, or too expensive without clear value communication. The challenge was to design a professional, trustworthy, and commercially viable platform where companies can discover, purchase, and engage with market research reports, while also positioning Frontline as a premium consulting brand.

View Case Study

Eco-Addis Mobile — Super App for Addis Ababa

Addis Ababa's rapidly growing urban population faces fragmented digital commerce experiences — separate apps for shopping, food delivery, and transportation. Vendors lack affordable digital storefronts, while consumers juggle multiple platforms with inconsistent UX. Eco-Addis was designed to solve this with a single, unified super-app ecosystem tailored specifically to Addis Ababa's urban lifestyle — supporting Ethiopian Birr (ETB), Amharic context, and local business categories.

View Case Study

Read21 — Teacher Certification Platform

The Science of Reading is a proven, research-backed methodology for teaching children to read — covering phonemic awareness, phonics, fluency, vocabulary, and comprehension. But most teachers have never been formally trained in it. Traditional in-person workshops are expensive, infrequent, and hard to scale. Read21 needed an online platform that could certify teachers in this methodology — offering a structured, self-paced learning experience that felt credible and professional, not like just another eLearning site. The core promise: learn to teach students to read in as little as 21 days, using only 30 minutes a day.

View Case Study

LayoverLife AI — Smart Layover Companion

Layovers are dead time — but they don't have to be. Whether it's a 45-minute sprint or a 6-hour wait, travelers in airports face the same cluster of small, annoying problems: where's the nearest decent coffee? How long is the TSA line? Can I order food before I even get there? The information exists, but it's scattered across airline apps, Google Maps, airport websites, and strangers. LayoverLife AI brings it all into one AI-powered chat interface — a single place where travelers can ask anything about their airport, get smart answers, and act on them instantly (directions, ordering, payments) without ever switching apps.

View Case Study

Melkam Guzo — Flight Booking App for Ethiopian Travelers

Ethiopian travelers — particularly those flying out of Addis Ababa Bole International Airport (ADD) — have no locally-built, Amharic-aware flight booking app. Global platforms like Skyscanner or Google Flights lack Ethiopian Birr pricing, Sheba Miles integration, or Amharic language support, creating friction for a fast-growing travelling class. Melkam Guzo (Amharic for 'Safe Journey') was designed to fill that gap: a flight discovery and booking app that feels built for Ethiopian travelers, not merely translated for them.

View Case Study

Mekina Equb Bot — Telegram Mini App for Digital Rotating Savings

Equb is a traditional Ethiopian rotating savings system where a group of people contribute a fixed amount each month, and one member wins the full pot per round via a draw. It's deeply trusted culturally — but entirely manual. Groups are managed through phone calls, WhatsApp threads, and in-person handshakes. There's no transparency on payments, no accountability on draws, and no central record of who's owed what. When someone misses a payment or disputes a draw result, the whole group suffers. Mekina Equb Bot set out to digitalize this system inside Telegram by being transparent, accessible, and trustworthy without requiring users to download anything new.

View Case Study

Bet Gebeya — Property Listing and Viewing Scheduler

Ethiopia's real estate market — particularly in Addis Ababa — operates largely through informal channels: word-of-mouth, physical billboards, and broker phone calls. Buyers and renters have no reliable, centralized platform to discover, evaluate, and schedule property viewings digitally. Agents lack a professional tool to showcase listings and manage client appointments. Bet Gebeya ('House Market' in Amharic) was designed to solve this by bringing property discovery, agent transparency, and viewing scheduling into a single, clean mobile experience — priced in ETB and built for the Ethiopian context.

View Case Study

Beyond (Soon)

© 2026 Nahom Girma. Designed & Hosted with 🦾 on