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This created: slow case intake with paper forms and manual review; lack of transparency with plaintiffs having no visibility into case status; hearing coordination bottlenecks with scheduling and judge assignment done ad hoc; no audit trail for hearing minutes and decisions; and access barriers requiring physical presence at every stage. The challenge was to design a unified digital court platform that digitalizes the entire case lifecycle — from filing to final decision — while accommodating five distinct user roles with different permissions and workflows.","itemId":"6001e698-0af3-4100-8ec1-eb452f963964","fieldSchemaId":"1dea6760-5247-4f82-ac25-a916374a50aa"},{"id":"815dc1b8-3007-4208-b8ae-be2207752b16","value":"Five distinct roles: Plaintiff (files new labor cases, uploads documents, tracks case progress), Registrar (receives new cases, reviews submissions, approves or declines intake), Chairman (oversees approved cases, assigns judges, routes cases to mediation), Judge (manages hearing schedule, conducts live hearings, issues decisions), and Court Digital Expert (observes all live hearing sessions, ensures digital recording integrity).","itemId":"6001e698-0af3-4100-8ec1-eb452f963964","fieldSchemaId":"2c7a2bbe-d2f7-4d5c-b562-fef361d6d080"},{"id":"232d66e1-26f6-4a02-81da-cd47f4370899","value":"Plaintiffs: file cases digitally and track progress in real time|Registrars: review and process incoming cases efficiently|Chairmen: assign judges and generate official bilingual summons|Judges: conduct live hearings with real-time minute-taking and issue decisions|Government: maintain audit trail and oversight of all labor dispute proceedings","itemId":"6001e698-0af3-4100-8ec1-eb452f963964","fieldSchemaId":"1c21fc4f-5941-479f-ba98-99db9ef1c955"},{"id":"ce6f6210-0841-4c5f-a51d-c0bf525dd775","value":"Slow case intake due to paper forms and manual review|Plaintiffs had no visibility into case status|Hearing scheduling and judge assignment done ad hoc|No audit trail for hearing minutes, decisions, and document exchanges|Physical presence required at every stage of the process","itemId":"6001e698-0af3-4100-8ec1-eb452f963964","fieldSchemaId":"0c3529ae-fa88-494a-a66a-4fc3bfa2d8d3"},{"id":"c7e8e38b-af84-4e32-9e75-09d80fc14ea8","value":"Digitize the full labor dispute lifecycle end-to-end on a single platform|Design role-based access where each user type sees only what is relevant to their function|Enable real-time hearing support with live minute-taking|Provide official system-generated bilingual (English + Amharic) legal summons","itemId":"6001e698-0af3-4100-8ec1-eb452f963964","fieldSchemaId":"5caf2500-22a5-4cbf-90eb-587e47739a32"},{"id":"9b4f5eda-8773-4983-86f6-b4eea7da7673","value":"Stakeholder analysis of Ministry of Labor and Skills court workflows|Multi-role process mapping for 5 user types across case lifecycle|Review of existing paper-based court procedures and documentation|Analysis of E-LMIS ecosystem for integration requirements","itemId":"6001e698-0af3-4100-8ec1-eb452f963964","fieldSchemaId":"ed35c182-6eab-4a68-98b5-319665580c10"},{"id":"0dd6b306-7590-4f2d-be31-e0ab0349f270","value":"Each of the 5 roles requires a unique dashboard and permission set — a one-size-fits-all dashboard would bury critical role-specific actions|Live hearing sessions require unmistakable active-state awareness (red border and Live Now badge)|Legal documents in Ethiopia must be in Amharic — automating this removes a critical manual step and ensures compliance|The split-panel case view eliminates constant back-and-forth between case details and documents|Double-confirmation for mediation closure is essential since mediation is legally binding and irreversible","itemId":"6001e698-0af3-4100-8ec1-eb452f963964","fieldSchemaId":"0e9c077a-2aef-45df-b028-46f628e29fa9"},{"id":"ee7b05d4-50c4-4885-930b-4614cb5a70d8","value":"A role-based digital court platform (20+ screens, 5 user roles) with: role-specific dashboards with KPIs and analytics; a split-panel case view keeping case details and documents simultaneously visible; automatic generation of bilingual (English + Amharic) legal summons as PDF; a live hearing session interface with red-border active state, real-time minute log, and session controls; a weekly calendar view for docket management; and a mediation flow with double-confirmation for irreversible actions.","itemId":"6001e698-0af3-4100-8ec1-eb452f963964","fieldSchemaId":"2e4ef859-a594-47ef-8651-825b333e6a2d"},{"id":"bdc04147-bbfb-4df8-b550-ef79f479d6c2","value":"20+ screens across 5 user roles delivered|Bilingual (English + Amharic) automated summons generation|Case lifecycle fully digitized from filing to decision","itemId":"6001e698-0af3-4100-8ec1-eb452f963964","fieldSchemaId":"8c686487-39b9-4d4b-a3a6-968d461a1667"},{"id":"52f83731-1759-411c-985c-ff8273a874ff","value":"The role-based architecture is thorough — every screen is correctly scoped to its user avoiding both information overload and permission ambiguity|The live hearing session design is a standout interaction: the red border, Live Now badge, real-time minute log, and session controls make an unprecedented interface feel immediately understandable|Bilingual document generation (Amharic summons) is the strongest case for a custom-designed system — no off-the-shelf tool provides this|Color-coded status system is consistent and scannable across all roles and views|The Redesign Exploration (lighter sidebar-free UI) merits further testing as a direction toward a more modern SaaS aesthetic","itemId":"6001e698-0af3-4100-8ec1-eb452f963964","fieldSchemaId":"8845d525-0b33-4c83-872c-134fa11d246f"}]}}}},"slugByItemId":{"7ea7f92f-850d-45d7-ae35-80acd1a0f890":"read21-teacher-certification-platform","9d6ffa50-ef73-4ef7-b576-7fc90e93aad5":"melkam-guzo-flight-booking-app","6001e698-0af3-4100-8ec1-eb452f963964":"e-lmis-digital-court-system","e24cadb0-ba3e-496f-af3c-5061efe44c48":"eco-addis-mobile-super-app","8fd36b2c-06fd-4a45-82f0-79d4527eca22":"bet-gebeya-property-listing-viewing-scheduler","2c293607-588d-41fe-9548-064be6299da1":"mekina-equb-bot-telegram-mini-app","a8bcc95c-279c-4434-8387-b2e42aab39ed":"ncis-national-credit-intelligence-system","f5524e22-68c8-465f-83ad-6867d4eb0ce8":"layoverlife-ai-smart-layover-companion","60b2e786-5592-4d30-9961-665a4b5fff7d":"frontline-policy-research-b2b-platform"}}